Terms of service
Terms of Service
Effective Date: September 24, 2025
Welcome to kaiso.in!
This website is owned and operated by Warnal Labs Private Limited. These Terms of Service (“Terms”) govern your access to and use of our website, including any content, functionality, and services offered on or through kaiso.in.
By using the Site, placing an order, or clicking to accept these Terms, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Site.
⸻
1. Definitions
• “We”, “Us”, “Our”: Warnal Labs Private Limited
• “You”, “Your”, “User”: Any individual/entity accessing or using the Site
• “Site”: The website kaiso.in
• “Products”: KAISO-branded toys, games, and related items offered on the Site (as per Class 28 trademark category)
⸻
2. Use of the Website
Eligibility
You must be 18+ or legally eligible to enter a binding contract.
Permitted Use
You may use the Site to browse information and purchase Products for personal use.
Prohibited Conduct
You agree not to:
• Use the Site for illegal purposes
• Copy, distribute, or reproduce content without permission
• Use bots / scrapers
• Attempt unauthorized access to the Site or related systems
⸻
3. Products, Pricing, and Availability
Product Information
We attempt to provide accurate product details but do not guarantee completeness or error-free descriptions.
Pricing
All prices are in INR and may change without prior notice.
Availability
Orders are subject to stock availability. We may limit quantities or refuse orders.
⸻
4. Orders, Payment & Cancellation
Order Acceptance
Your order is an offer to buy. We accept it once payment is processed and the item is shipped.
Payment Methods
We accept credit/debit cards, UPI, and online banking via secure payment gateways.
Cancellation
You may cancel your order before dispatch. Refer to our Shipping & Cancellation Policy for details.
⸻
5. Shipping & Delivery
Shipping and delivery are governed by our Shipping Policy.
• Delivery timelines are estimates only
• We are not responsible for delays caused by external events
• Risk of loss passes to you once the order is handed to the carrier
⸻
6. Returns, Refunds & Exchanges
Our Return & Refund Policy applies. By purchasing, you agree to those terms.
⸻
7. User Accounts
You are responsible for maintaining account confidentiality and notifying us of unauthorized use. We are not liable for damages resulting from compromised accounts.
⸻
8. Intellectual Property
KAISO Trademarks
The “KAISO” name, device/logo, and design elements are trademarks under Trademark Application No. 7255096 (Class 28) owned by Warnal Labs Private Limited.
You may not use them without written permission.
Site Content
All content is the property of Warnal Labs Private Limited or its licensors and protected by copyright laws.
⸻
9. Limitation of Liability
To the fullest extent allowed by law, Warnal Labs Private Limited is not liable for:
• Indirect, incidental, or consequential damages
• Loss of data, revenue, or profits
• Unauthorized access to your transmissions
• Service interruptions
Total liability will not exceed the amount you paid for the product.
⸻
10. Indemnification
You agree to indemnify and hold harmless Warnal Labs Private Limited and its employees/agents from claims arising from:
• Your use of the Site
• Your violation of these Terms
⸻
11. Governing Law & Jurisdiction
These Terms are governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of courts in Chandigarh, as per the company’s official address.
⸻
12. Changes to Terms
We may update these Terms anytime by posting the revised version on this page.
⸻
13. Contact Us
Company: Warnal Labs Private Limited
Website: kaiso.in
Email: info@kaiso.in
Phone: +91 95016 23724
Address: Ground Floor, 78/26, Old Darshani Bagh, Old Ropar Road,
Old Shri Mahakal Temple, Manimajra, Chandigarh – 160101, India